1. Who we are
Droper operates this website and the client platform. This policy explains what personal data we collect, why, and what rights you have over it. Insert your registered company name, address and data-controller contact before publishing.
2. What we collect
- Account data — name, email address, username and password hash
- Verification data — identity documents where required for withdrawals or regulatory compliance
- Financial data — deposits, balances, withdrawals and transaction history
- Usage data — pages visited, device and browser information, IP address
- Communications — messages you send to support
3. Why we use it
- To operate your account and process deposits and withdrawals
- To display accurate performance information in your dashboard
- To provide support and respond to enquiries
- To detect and prevent fraud and unauthorised access
- To meet legal, tax and regulatory obligations
4. Legal basis
We process data to perform our contract with you, to comply with legal obligations, and where we have a legitimate interest in operating and securing the platform. Where consent is required, we ask for it and you may withdraw it.
5. Sharing
We do not sell personal data. We share it only with service providers who help us operate — such as hosting, payment processing and identity verification — and with authorities where legally required. Providers are bound to use data only as instructed.
6. Retention
Account and transaction records are kept for as long as your account is open and afterward for the period required by law. Data no longer required is deleted or anonymised.
7. Security
Access to client data is restricted and enforced at the database level. Passwords are stored hashed and never in plain text. No system is perfectly secure, so please use a strong, unique password and tell us immediately if you suspect unauthorised access.
8. Your rights
- Request a copy of the data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete data we no longer need to keep
- Object to or restrict certain processing
- Request your data in a portable format
9. Cookies
We use cookies necessary for signing in and keeping your session active, and may use analytics cookies to understand site usage. Add your cookie banner and detailed cookie table before publishing.
10. Contact
To exercise any right or ask a question about this policy, contact our support address.